Traveller Feedback

Reviews shown with their product and source

ChinaTourly uses Judge.me to display reviews that are mapped to the relevant Shopify product. Products without mapped reviews do not show an empty or invented rating.

  • MappedProduct-level reviews
  • VisibleSource and count
  • No fillNo invented ratings
How reviews are handled

A useful review is attached to the trip it actually describes

Review imports and post-trip requests should preserve the reviewer text, rating, date, source, and product mapping. Names and media require an appropriate permission basis. Duplicate or mismatched reviews should not be used to inflate coverage.

Journey cards display a star badge only when Judge.me returns a real mapped rating and count.

What to expect

The operating standard for this page.

Step 1

Product mapping

The review belongs to the journey shown.

Step 2

Source retained

Imported feedback keeps the available source record.

Step 3

Media permission

Customer photos are not added without permission.

How it works in practice

The information, record, timing, and owner for each step.

Item What is checked Record When Owner
Post-trip request Confirmed traveler Journey SKU or handle Email link Judge.me
Imported review Source export Product mapping Deduplicate Judge.me
Photo review Customer media Permission record Alt text Judge.me
Card rating Mapped aggregate Rating + count Hide when empty Theme
Issue review Low rating or complaint Support follow-up No suppression Operations

Why some products have no stars

The review program grows with delivered journeys.

Empty is more honest than invented
Why some products have no stars

Empty is more honest than invented

A new or newly mapped journey may not yet have a product-specific review. In that case, the card stays clean until real feedback is available. Review collection should follow completed travel, not a site-filling quota.

The review program grows with delivered journeys.

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Related pages and booking information.

Signature Journeys
Read next

Signature Journeys

Browse journeys with their current mapped ratings.

ChinaTourly

Open page
How We Work
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How We Work

See the delivery process behind a booking.

ChinaTourly

Open page
Contact
Read next

Contact

Ask about a specific journey.

ChinaTourly

Open page

Frequently asked questions

Answers based on the specific booking context.

Are all reviews five-star?

No. Real review coverage should preserve the submitted rating and text, including constructive feedback.

Why does a collection card differ from a product page?

Both should use the same Judge.me mapping. If they differ after cache refresh, the product handle or widget mapping needs review.

Can translated reviews be used?

Only when the source text is retained and the English version is clearly treated as a translation rather than a new customer statement.

Can AI-generated customer photos be used?

No. Generated people or scenes must not be presented as customer evidence.

Feedback belongs to real travel

Review the journey you actually took

Post-trip review requests should link to the booked product and preserve the source record.

Prefer to talk first? hello@chinatourly.com  ·  WhatsApp +1 725 303 6645  ·  A real planner replies within 24 hours.